Reference

Open the legal terms before access

Your account terms, privacy choices, cookie use and payment record rules sit here before you open an account on 0yyy.

India legal termsUPI recordsPaytm contextPhonePe context
0yyy Open the legal terms before access
CONTACT ROUTES

Check legal contact paths for your account

Legal questions need a clear trail, so we separate them from normal account help.

Legal email Send written requests to [email protected] with your account email, phone number and a short description of the legal issue. We answer from the same case thread so the record stays easy to follow.
Account help chat Use live chat to locate the correct legal form or to ask where a document should be sent. The chat team can route the matter, but formal decisions are sent by email.
Document request channel When we ask for identity, payment or address proof, upload only through the secure link we provide. Do not send card images or unrelated files, as they may delay the legal check.
DATA CARE

Browse how your data is handled

Our legal approach covers what data we collect, why we keep it, how we secure it and how you can ask for changes.

Data collected

We collect account details you provide, sign-in data, device signals, payment references and support messages. Each category has a legal purpose tied to access checks, wallet safety, dispute handling or service records.

Account verification

If account activity or a withdrawal request needs checking, we may ask for identity or payment proof. The check helps confirm that the account and wallet belong to the same person.

Cookie choices

Cookies help keep you signed in, remember choices and detect unusual access. You can change browser cookie settings, but some account pages may not work correctly if essential cookies are blocked.

Payment records

UPI, Paytm and PhonePe references are kept with your wallet history so deposits, withdrawals and disputes can be traced. We do not treat a payment reference as proof of local eligibility.

Retention periods

We keep records only for account operation, legal duties, fraud checks, dispute handling and finance reconciliation. When a record is no longer needed, we remove it or separate it from your identity.

Change requests

You can ask us to correct account data, update contact details or explain a record tied to you. Some records must remain unchanged when finance, security or legal duties require it.

Read legal answers before you join

These answers focus on legal rights, account records, access checks and contact steps. They are written for India account use, but they do not replace advice from a qualified professional. If your question involves a court order, regulator request or urgent account issue, contact us directly with the relevant dates and documents.

The account terms, privacy terms, cookie terms and any country or state access rules apply together. Access depends on local law and is available where local law permits, even after an account is created.

Yes. Write to [email protected] from your registered email and ask for the account data linked to you. We may verify your identity before sharing records, especially where wallet or security data is involved.

Contact support from your signed-in account or email us from the address already on file. We may request proof before changing contact details, because those details control legal messages and account access.

Access may be paused during identity checks, payment disputes, unusual sign-in activity, legal requests or location concerns. We aim to explain the next step through email, in-account message or the support route you used.

Those records help match wallet activity to your account, verify deposits and withdrawals, and answer disputes. They are also kept for finance reconciliation and legal duties that apply to permitted India locations.

You can request removal of data that is no longer needed for legal, security or finance reasons. Some records must be kept for a defined period when disputes, wallet checks or law require retention.

Send legal complaints to [email protected] with your account email, phone number, issue date and any payment reference. If documents are needed, we will send a secure upload link rather than asking through open chat.